Job Title: Passenger Assistant – Vulnerable Children
Location: NE15, Newcastle upon Tyne
Employer: AK Recruitment
About the Role
AK Recruitment is seeking caring, reliable and patient individuals to join us as Passenger Assistants, supporting vulnerable children on their journeys to and from school. As a Passenger Assistant, you will work alongside drivers to ensure that children’s safety, comfort, and wellbeing are always maintained during transport.
Key Responsibilities
Assist children boarding and alighting vehicles safely.
Support children during transit, helping them feel calm, comfortable, and safe.
Secure wheelchairs / use of specialist equipment where needed.
Fasten seatbelts or restraints, ensure seats are safe.
Monitor welfare of the children, report any concerns to your supervisor.
Liaise courteously with parents/carers, school staff as needed.
Maintain a clean, safe, and organised environment in the vehicle.
Person Specification
Essential Criteria:
Enhanced DBS check clearance.
Experience working with children / vulnerable people (desirable but not always necessary – training can be provided).
Patience, empathy, reliability.
Good communication skills.
Physically able to assist children, including those with mobility needs (e.g. lifting, bending, operating wheelchair equipment).
Right to work in the UK.
Desirable Criteria:
Training in Passenger Assistant roles or PATS.
First Aid certification.
Experience in special educational needs (SEN) settings.
Terms & Conditions
Hours: Term-time, morning & afternoon shifts (exact times depend on school routes).
Salary: Competitive hourly rate (please contact for details).
Contract: Part-time / Term-time. Flexible days.
Start Date: As soon as possible.
Benefits
Full induction & ongoing training (manual handling, safeguarding, first aid etc.).
Being part of a supportive team.
Making a real difference in children’s lives.
Work that fits around school hours.
Safeguarding
This role involves working with children and vulnerable individuals, so an Enhanced DBS check is required. Candidates must demonstrate suitability to work safely with children at all times.
How to Apply
If you’re interested in this role, please send your CV and a short cover letter explaining why you feel you’d be a good fit to info@akrecruitmentandlogistics.co.uk
For informal enquiries, call 07909 902516.
